Frequently Asked Questions

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Frequently Asked Questions

Everything you need to know about booking, payments and your visit. Can't find your answer? Contact us — we're happy to help.

Browse our services, add the ones you want to your selection, and head to checkout. Choose a date and time, enter your details, choose how you would like to pay (50% depositor the full amount), and pay securely via Paystack to confirm your appointment. You'll see your booking reference on the confirmation page.

You can pay a 50% deposit online when you book, using Paystack (debit or credit card, mobile money, or bank options), and pay the remaining balance at the salon. You can also choose to pay the full amount online if you prefer — the choice is yours at checkout.

Yes. All online payments are processed by Paystack, a PCI-DSS compliant payment gateway used by thousands of businesses in Ghana. We never see or store your card details.

No. You can book as a guest — you only need to provide your name and a valid Ghana phone number. An email address is optional but helpful so we can reach you if we need to.

No. Once your booking is confirmed, we do not offer refunds — whether you paid a 50% deposit or the full amount. Whatever you paid secures your appointment slot, which is reserved exclusively for you. Please read our Cancellation & Refund Policy for full details.

Yes. Call us at 0302 936 185 or message us on WhatsApp at least 24 hours before your appointment and we'll move your booking to a new time — the amount you paid transfers with you.

If you do not show up or do not notify us, the amount you paid (a 50% deposit or the full price) is forfeited and the appointment slot is released. We kindly ask that you let us know as early as possible so we can offer the time to another client.

Please try to arrive a few minutes early. If you are running late, we will do our best to fit you in, but if your service can no longer be completed in full we may need to reschedule your appointment.

We are in East Legon, Accra. See our location on Google Maps.

Monday to Saturday: 9:00am – 7:00pm. Sunday: 2:00pm – 7:00pm.

We offer manicures, gel nails and extensions, pedicures, spa treatments, facials, massages, lashes, brows, waxing and more. Each service page shows the price and duration, and every appointment can combine several services.

The duration for each service is shown on its card. Your total estimated time is displayed in your selection and on the checkout page before you pay.

Yes, subject to availability. However, we recommend booking ahead so we can reserve your preferred time — walk-ins may need to wait or be rescheduled when we are fully booked.

Call us at 0302 936 185, 0598 871 269 or 054 994 4669, message us on WhatsApp, email minailsspa1@gmail.com, or find us on Instagram.
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Mi Nails & Spa

Beauty, cosmetic & personal care in East Legon, Accra. Mon–Sat 9am–7pm · Sun 2pm–7pm.

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East Legon, Accra

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0302 936 185 · 0598 871 269 · 054 994 4669

minailsspa1@gmail.com

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Open Hours

Mon – Sat: 9:00am – 7:00pm

Sun: 2:00pm – 7:00pm

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East Legon, Accra